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WHATSAPP BUSINESS API

WhatsApp has over 2 billion active users worldwide, making it a powerful tool for businesses looking to reach a large audience. You can use this channel to sell your products/services and respond to customer requests. Comparing to traditional channels like EDM and SMS, WhatsApp advertising is relatively inexpensive, and with an open rate of over 90%. 

Multiple WhatsApp logins

Reply to customers simultaneously - collaborative effort equals efficiency. Salespersons, customer service, and more will no longer need to create a group chat for every customer, as team members in different locations and timezones can access the same chatbox and co-own the conversation.

Broadcast WhatsApp campaign

Drive and blast promotional WhatsApp messages to more than 256 users on your database at a time. With labels, you can segment contacts into groups and customize the content. Clients will be able to receive campaign details in the form of personalized messages.

WhatsApp chat buttons

Automated WhatsApp messages are invented to serve customers based on scenarios. It offers maximum flexibility and efficiency with customized quick replies and buttons. The one-click opt in button allows you to start engaging with customers worldwide.

Multi-access and workflow management

Multi-access and workflow management

Multi-access and workflow management

Provide customer support as a team with unlimited multiple simultaneous logins.

Marketing automations

Multi-access and workflow management

Multi-access and workflow management

Segment customers. Send personalized drip and retargeting campaigns automatically.

Integrations

Multi-access and workflow management

Integrations

Integrate with your existing eCommerce and Customer Relationship Management (CRM) platforms.

Chatbots

Monitor conversations

Integrations

Allow FAQs and routing rules. Assign conversations to teammates automatically with intelligent routing rules.

Monitor conversations

Monitor conversations

Monitor conversations

Managerial access can view all conversations to ensure customer service level.

Track metrics

Monitor conversations

Monitor conversations

View and analyze sent, read, and reply rates to improve conversion.

Send updates at scale

Send updates at scale

Send updates at scale

Easy broadcast and automate updates, transactional messages, and promotions.

Personal touch

Send updates at scale

Send updates at scale

Segment customers for retargeting and send mass, personalized messages.

WHATSAPP BUSINESS API

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